EG Maritime Sea Consultant | HelmChart
HelmChart Privacy Policy
Effective date 15 September 2026
1 Who we are and what this policy covers
EG Maritime Sea Consultant, based in Abu Dhabi, United Arab Emirates, operates HelmChart. This policy explains our handling of personal information through the HelmChart website, mobile app and related support services. Our registered address is Al Ihtiraf Street, Yas Island, Abu Dhabi. Contact us at admin@maritime-sea-consulting.com.
HelmChart provides maritime education and practice in navigation, chartwork and related subjects.
This policy gives notice of our practices; using the app does not by itself provide consent for optional processing.
2 Information we collect
Account information: No personal information collected. All handled through app store.
Training information: modules accessed, submitted exercise answers, assessment scores, completion records, activity dates and certificates are saved to the user device. These records allow progress to continue across sessions or devices.
Purchase information: through app store.
Technical information: No identifiers or logs can be linked to an account.
Support information: information you choose to send when seeking assistance, including your contact details and the contents of your request. Please avoid sending confidential operational information or unnecessary sensitive personal information.
3 Why we process information
We do not process or collect personal information. All handled through app store.
4 Payments
Purchases through Apple’s in-app purchase service are processed by Apple.
5 Service providers and other disclosures
We use apple store connect and lovable for app infrastructure.
We do not sell personal information or share it for third-party behavioural advertising.
6 Cookies analytics and device permissions
HelmChart does not use cross-company advertising tracking and does not request the advertising identifier. If tracking is introduced, we will explain it and obtain any required permission before it occurs.
HelmChart does not collect real-world precise location.
7 Storage security and international transfers
We maintain safeguards appropriate to the information and risks. No online system is completely secure. Protect your credentials and contact us if you suspect unauthorized access.
8 Retention
We hold no accounts and no training records. Your study record stays on your device only.
9 Deleting your data
HelmChart has no accounts and no sign-in, and it offers no subscriptions. Your study record is stored only on your own device: you can erase it at any time with “Clear my record” on the Progress page, and deleting the app removes it as well. For any other privacy request, contact admin@maritime-sea-consulting.com.
10 Your rights
Depending on applicable law, you may request access, correction, erasure, portability, restriction or cessation of processing, or object to certain processing. Contact the email above. We may verify identity proportionately and will respond within applicable legal time limits. You may complain to the competent data protection authority where that right is available.
11 Young users and external services
HelmChart is intended for users aged 16 years and above.
12 Applicable law and changes
We comply with privacy laws applicable to our activities, including UAE Federal Decree-Law No. 45 of 2021 concerning personal data protection where applicable. Additional rules may apply in markets we serve. We will update this policy as practices change and provide notice, and obtain fresh consent where required, before materially different consent-based processing begins.